Politique d’expédition

PROCESSING AND CRAFTING TIME

Each piece is handcrafted to order.

Crafting time is typically 10 to 14 business days after your order is placed.

Once crafting is complete, your order is prepared for shipment.

SHIPPING TIME (ESTIMATED DELIVERY)

Shipping times vary depending on destination and begin after the crafting period.

  • United Kingdom: 2 to 3 working days
  • Europe: 3 to 5 working days
  • USA: 4 to 6 working days
  • International (other destinations): 5 to 8 working days

These are estimated delivery times only and may vary due to customs processing, courier delays, or local logistics.

TOTAL DELIVERY TIME

Total estimated delivery time from order to arrival is approximately 2 to 3 weeks (including crafting and shipping).

SHIPPING COST

We offer complimentary express shipping on all orders worldwide.

All shipments are fully insured for safe delivery.

WORLDWIDE SHIPPING

We ship to over 80 countries worldwide, including:
USA, Canada, United Kingdom, India, Australia, New Zealand, Europe, Africa, the Middle East, and South America.

RUSH PRODUCTION AND EXPRESS OPTIONS

Rush Production

We offer expedited production for customers who require faster completion. Availability depends on design complexity and production capacity.

Please contact us before placing your order to confirm availability.

Rush Shipping

We also offer paid expedited shipping options for faster delivery.

Please contact us before placing your order to arrange this service.

CUSTOMS, DUTIES AND TAXES

Customs regulations vary by country.

Orders shipped to international destinations may be subject to import VAT, customs duties, and/or local taxes upon delivery. These charges are determined by the destination country’s customs authority and are the responsibility of the customer.

We have no control over these charges and cannot estimate them in advance. We recommend checking with your local customs office for more information before placing your order.

ORDER TRACKING

Once your order has shipped, you will receive a tracking number via email.

Tracking updates may take up to 48 hours to appear.

LOST, DELAYED OR DAMAGED PACKAGES

We are not responsible for delays caused by customs or courier services.

If your package is lost, delayed, or arrives damaged, please contact us at:
sales@ericafinejewelry.com

Please include your order number and any relevant photos if applicable.

CONTACT

For any questions regarding shipping or your order:

sales@ericafinejewelry.com