Privacy policy

LAST UPDATED

May 17, 2026

OVERVIEW

Erica Fine Jewelry ("we", "us", "our") operates this website https://www.ericafinejewelry.com/ and provides related services (the "Services"), including all content, features, products, and services available through our online store.

We are powered by Shopify, which provides the e-commerce platform that enables us to sell products and services.

This Privacy Policy explains how we collect, use, and share your personal information when you use our Services, make a purchase, or communicate with us.

By using our Services, you agree to the practices described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

We collect personal information that identifies or can reasonably be linked to you.

Information you provide:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order and payment details
  • Customer support messages

Payment information:

Payments are processed securely by third-party providers including PayPal. We do not store full payment card or banking details.

Information collected automatically:

  • IP address
  • Device and browser information
  • Cookies and tracking data
  • Pages viewed and interactions
  • Usage behaviour on the site

HOW WE USE YOUR INFORMATION

We use your personal information to:

  • Process and fulfil orders
  • Arrange shipping and delivery
  • Process payments via PayPal
  • Provide customer support
  • Communicate order updates
  • Prevent fraud and secure transactions
  • Improve and optimise our website
  • Comply with legal obligations

SHARING YOUR INFORMATION

We only share your personal information where necessary to operate our business, including with:

  • Shopify (store platform provider)
  • PayPal (payment processing provider)
  • Shipping and logistics providers
  • Fraud prevention and security providers
  • Legal or regulatory authorities where required by law

We do not sell your personal data.

COOKIES

We use cookies to:

  • Enable core website functionality
  • Maintain cart and checkout processes
  • Analyse website performance
  • Improve user experience

You can disable cookies in your browser settings, but some features of the website may not function properly.

DATA RETENTION

We retain your personal information only for as long as necessary to:

  • Fulfil orders
  • Comply with legal, tax, and accounting obligations
  • Maintain business records
  • Prevent fraud and enforce policies

You may request deletion of your data where legally permitted.

YOUR RIGHTS (UK GDPR)

If you are located in the United Kingdom or European Economic Area, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent where applicable

To exercise these rights, contact:
sales@ericafinejewelry.com

DATA SECURITY

We implement reasonable technical and organisational measures to protect your personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

INTERNATIONAL DATA TRANSFERS

Your personal information may be processed outside the United Kingdom, including by Shopify and PayPal. Where this occurs, appropriate safeguards are applied to protect your data.

THIRD PARTY SERVICES

Our website uses third-party services such as Shopify and PayPal. Each provider has its own privacy policy governing how they handle personal information.

We are not responsible for the privacy practices of third-party services.

CHILDREN’S DATA

Our Services are not intended for individuals under the age of majority. We do not knowingly collect personal data from children.

If you believe a child has provided us with personal data, please contact us for deletion.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

CONTACT INFORMATION

For questions about this Privacy Policy or your personal data, contact:

Erica Fine Jewelry
Email: sales@ericafinejewelry.com
Phone: +447448981375